Framework agreement · Dichtungswerk Ravensteiner GmbH
ctr:4600070410sup:704102025-07-01 → 2027-06-30· fixed per year
part:340010 Mechanical seal 24 mm, SiC/carbon, EPDMpart:340011 Mechanical seal 32 mm, SiC/carbon, EPDMpart:340030 Casing gasket, aramid fibreWhat the record says
- Runs to 2027-06-30 and renews unless terminated with 90 days' notice: the last day to act is 2027-04-01 (183 days after the data date).
- Prices are fixed per calendar year. A change for 2027 needed notice by 2026-10-02 (
ctr:4600070410#3.1). A price letter that gives less notice can be cited against the contract; the arena checks the letter's days against the clause's. - Delivered 79.5 % on time in the last 12 months (target 95 %; 85.9 % against its own confirmed dates), typically 12 days late when late. Citable:
sc:70410@2026Q3(the arena checks the mean on-time % of the cited scorecards). - 14 supplier-caused complaints in the last 12 months (€1,800 recharged at the €150 flat fee).
- We paid 76.9 % of its invoices late, 2.1 days after the due date on average (worst 6). The supplier has a fair complaint here; paying on time, or earlier, is something we can offer in exchange for price.
Clauses
The contract text, clause by clause. Notes compare it with company policy (60 days net, DAP, 95 % on time, €150 per complaint).
Subject: supply of Mechanical seal 24 mm, SiC/carbon, EPDM, Mechanical seal 32 mm, SiC/carbon, EPDM, Casing gasket, aramid fibre.
Prices as per the price annex, fixed for each calendar year. Changes require written notice of at least 90 days before the end of the calendar year.
Payment: 30 days net.
Shorter than our standard 60 days net: we pay 30 days earlier than policy.
Delivery DAP; standard lead time 42 days from order.
The quality agreement applies: on-time delivery target 95 %, flat fee of EUR 150 per supplier-caused complaint.
Valid from 2025-07-01 to 2027-06-30; extends by 12 months unless terminated with 90 days' notice.
Delivery
Each goods receipt against its order line's requested date. On time = posted between 5 days early and 2 days late (scorecard method); partial deliveries count separately.
Against its own first confirmed dates: 85.9 % on time. Since 2023-10: 216 order lines, 10 rush and 13 changed orders, 9 still open, 1 ordered at an outdated price.
Quality
Quality notifications (qn:). Supplier-caused complaints are recharged at the €150 flat fee; an 8D report is due within 60 days.
Median 30 days to close; 0 closed after 60 days; 1 open, of which 0 overdue. 39 parts returned in total; €4,950 recharged.
| Notification | Part | Defect | Qty | Cause | 8D |
|---|---|---|---|---|---|
| qn:20005011 2026-09-02 | part:340030 Casing gasket, aramid fibre | porosity | 1 | supplier | 21 d |
| qn:20005012 2026-09-02 | part:340011 Mechanical seal 32 mm, SiC/carbon, EPDM | porosity | 1 | supplier | open |
| qn:20004983 2026-07-23 | part:340010 Mechanical seal 24 mm, SiC/carbon, EPDM | burr / sharp edge | 1 | not supplier | 43 d |
| qn:20004967 2026-07-05 | part:340010 Mechanical seal 24 mm, SiC/carbon, EPDM | missing marking | 1 | supplier | 25 d |
| qn:20004920 2026-05-10 | part:340030 Casing gasket, aramid fibre | coating defect | 1 | supplier | 39 d |
| qn:20004891 2026-04-20 | part:340030 Casing gasket, aramid fibre | surface damage | 1 | supplier | 22 d |
| qn:20004876 2026-04-12 | part:340030 Casing gasket, aramid fibre | dimension out of tolerance | 1 | supplier | 22 d |
| qn:20004870 2026-04-10 | part:340010 Mechanical seal 24 mm, SiC/carbon, EPDM | leakage at test | 1 | supplier | 39 d |
| qn:20004864 2026-03-26 | part:340010 Mechanical seal 24 mm, SiC/carbon, EPDM | surface damage | 1 | supplier | 28 d |
| qn:20004851 2026-03-12 | part:340030 Casing gasket, aramid fibre | missing marking | 1 | supplier | 37 d |
| qn:20004828 2026-02-21 | part:340030 Casing gasket, aramid fibre | porosity | 1 | supplier | 29 d |
| qn:20004798 2026-01-17 | part:340030 Casing gasket, aramid fibre | coating defect | 1 | supplier | 31 d |
The 12 most recent notifications. The scorecards on the supplier page give the rolling ppm.
Our payments
Invoices (inv:) against their due date. This is our side of the relationship: suppliers notice when we pay late.
Invoice terms: 30 days. 6 invoices unpaid at the data date.
Cash discount: none agreed.
By fiscal year
October to September.
| Year | Invoiced | Invoices | Paid late | Avg days late | Complaints | Recharged |
|---|---|---|---|---|---|---|
| FY2024 | €618,498 | 57 | 78.9 % | 1.8 | 10 | €1,050 |
| FY2025 | €805,735 | 77 | 74 % | 1.8 | 22 | €2,100 |
| FY2026 | €813,806 | 78 | 76.9 % | 2.1 | 14 | €1,800 |