Framework agreement · Inox Center Ostalpen GmbH
ctr:4600070730sup:707302024-01-01 → 2026-12-31· index clause
part:370021 Sheet 1.4301 2 mm, 2B, cut to sizeWhat the record says
- Runs to 2026-12-31 and renews unless terminated with 60 days' notice: the last day to act is 2026-11-01 (32 days after the data date).
- Delivered 96 % on time in the last 12 months (target 95 %; 96 % against its own confirmed dates), typically 6 days late when late.
- 6 supplier-caused complaints in the last 12 months (€750 recharged at the €150 flat fee).
- We paid 83.3 % of its invoices late, 3 days after the due date on average (worst 6). The supplier has a fair complaint here; paying on time, or earlier, is something we can offer in exchange for price.
Clauses
The contract text, clause by clause. Notes compare it with company policy (60 days net, DAP, 95 % on time, €150 per complaint).
Subject: supply of Sheet 1.4301 2 mm, 2B, cut to size.
Prices as per the price annex, fixed for each calendar year. Changes require written notice of at least 60 days before the end of the calendar year.
The price follows index AS-14301: P = P0 x (1 - 0.45 + 0.45 x I(m-2) / I(base)), base = the index two months before the price year starts, adjusted quarterly on the 1st of January, April, July and October if the change exceeds 0 %.
Payment: 30 days net.
Shorter than our standard 60 days net: we pay 30 days earlier than policy.
Delivery DAP; standard lead time 14 days from order.
The quality agreement applies: on-time delivery target 95 %, flat fee of EUR 150 per supplier-caused complaint.
Valid from 2024-01-01 to 2026-12-31; extends by 12 months unless terminated with 60 days' notice.
Delivery
Each goods receipt against its order line's requested date. On time = posted between 5 days early and 2 days late (scorecard method); partial deliveries count separately.
Against its own first confirmed dates: 96 % on time. Since 2023-10: 72 order lines, 1 rush and 4 changed orders, 1 still open, 1 ordered at an outdated price.
Quality
Quality notifications (qn:). Supplier-caused complaints are recharged at the €150 flat fee; an 8D report is due within 60 days.
Median 31 days to close; 0 closed after 60 days; 0 open, of which 0 overdue. 11 parts returned in total; €1,350 recharged.
| Notification | Part | Defect | Qty | Cause | 8D |
|---|---|---|---|---|---|
| qn:20004981 2026-07-20 | part:370021 Sheet 1.4301 2 mm, 2B, cut to size | surface damage | 1 | supplier | 41 d |
| qn:20004948 2026-06-15 | part:370021 Sheet 1.4301 2 mm, 2B, cut to size | porosity | 1 | supplier | 31 d |
| qn:20004909 2026-05-05 | part:370021 Sheet 1.4301 2 mm, 2B, cut to size | coating defect | 1 | supplier | 40 d |
| qn:20004863 2026-03-25 | part:370021 Sheet 1.4301 2 mm, 2B, cut to size | dimension out of tolerance | 1 | supplier | 27 d |
| qn:20004836 2026-02-25 | part:370021 Sheet 1.4301 2 mm, 2B, cut to size | dimension out of tolerance | 1 | supplier | 21 d |
| qn:20004788 2026-01-10 | part:370021 Sheet 1.4301 2 mm, 2B, cut to size | porosity | 1 | supplier | 34 d |
| qn:20004657 2025-09-13 | part:370021 Sheet 1.4301 2 mm, 2B, cut to size | surface damage | 1 | supplier | 27 d |
| qn:20004458 2025-02-21 | part:370021 Sheet 1.4301 2 mm, 2B, cut to size | wrong material certificate | 1 | supplier | 20 d |
| qn:20004411 2025-01-17 | part:370021 Sheet 1.4301 2 mm, 2B, cut to size | leakage at test | 1 | supplier | 20 d |
| qn:20004391 2024-12-25 | part:370021 Sheet 1.4301 2 mm, 2B, cut to size | surface damage | 1 | supplier | 26 d |
| qn:20004270 2024-09-09 | part:370021 Sheet 1.4301 2 mm, 2B, cut to size | porosity | 1 | supplier | 38 d |
| qn:20004197 2024-06-11 | part:370021 Sheet 1.4301 2 mm, 2B, cut to size | porosity | 1 | supplier | 35 d |
The 12 most recent notifications. The scorecards on the supplier page give the rolling ppm.
Our payments
Invoices (inv:) against their due date. This is our side of the relationship: suppliers notice when we pay late.
Invoice terms: 30 days. 3 invoices unpaid at the data date, 1 already past due.
Cash discount: none agreed.
By fiscal year
October to September.
| Year | Invoiced | Invoices | Paid late | Avg days late | Complaints | Recharged |
|---|---|---|---|---|---|---|
| FY2024 | €254,489 | 20 | 95 % | 3.4 | 5 | €300 |
| FY2025 | €287,991 | 26 | 76.9 % | 2.4 | 4 | €300 |
| FY2026 | €262,999 | 24 | 83.3 % | 3 | 6 | €750 |